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FAQ

I want to change the preferences but I do not know the password.
The configuration cannot be saved (error message "The config file is not writable").
I get strange errors (e.g. object class violation/invalid syntax) when saving accounts.
What is the syntax of the filter fields in the account lists?
LDAP + SSL does not work.
Internet Explorer 8 shows LAM in compatibility mode which makes it unusable
LAM just returns a blank page
I get "Notice:" messages in the browser
I found a bug. Where can I report it?
My question is not on the list. Where can I find help?



I want to change the preferences but I do not know the password.

 When you install LDAP Account Manager the password for the default profile and the master password are "lam".

The configuration cannot be saved (error message "The config file is not writable").

Please check if your file permissions are correctly setup. LAM needs to edit files in the folder "config" (located in /var/lib/ldap-account-manager for RPM/DEB). The webserver user must be able to edit these files and create new ones.

If you get this error even if the file permissions are ok then please check if you have SELinux activated (default for some RPM-based distributions). In this case you need to add a rule that allows the webserver to edit the files.


I get strange errors (e.g. object class violation/invalid syntax) when saving accounts.

Probably, your LDAP server does not offer the required LDAP object classes and attributes.
To check the LDAP schema open Tools -> Tests -> Schema test and check if any errors are reported.

See the LAM manual for the required schema files.



What is the syntax of the filter fields in the account lists?

LDAP Account Manager searches for "(attribute=<filter field>)".

You can do simple filtering like: a*, *nix, groupname

There are several limitations: If you only enter "*", LDAP will return all accounts with the attribute set. Numeric fields cannot use the "*", only exact matchings are possible.


LDAP + SSL does not work.

PHP uses the LDAP settings in /etc/ldap.conf (you will have to create this file on some distributions).
Use the "LDAPTLS_CACERT" setting to specify your CA certificate.


Internet Explorer 8 shows LAM in compatibility mode which makes it unusable

 By default intranet pages are shown in compatibility mode. Please turn off this mode in the Internet Explorer preferences. You can also configure Apache to send a special header to disable the compatibility mode.

Please note that this is a bug in Internet Explorer. LAM produces HTML compliant code that fits to the standards.

I get "Notice:" messages in the browser

Please configure PHP not to show messages on notice level. This is mainly for development environments. This is the setting for php.ini:

error_reporting = E_ALL & ~E_NOTICE

 

LAM just returns a blank page

The application includes several checks to prevent attacks (e.g. session hijacking). Whenever it detects such a situation it will log the incident and return no content. Please setup logging in LAM's main configuration and check what caused the problem. E.g. LAM will block requests if your IP changes during a running session.



I found a bug. Where can I report it?

Please use the Bug Tracker at our Sourceforge homepage or subscribe to our public mailinglist.

If the problem is related to LDAP, please add some logging information. In /etc/ldap/slapd.conf turn logging on with the line "loglevel 256". OpenLDAP uses /var/log/syslog for log output.


My question is not on the list. Where can I find help?

Please subscribe to our public mailinglist.